Enable and Empower your Teams

ENGAGE BETTER WITH YOUR CUSTOMERS.
START BY empowerING leaders and teams
in a customised WORKSHOP

" OUR WORKSHOP WAS CLEVERLY DESIGNED TO BE CATHARTIC, ENGAGING, MINDFUL AND EMPOWERING. THE MINDSET OF OUR TEAMS TOWARDS OUR CUSTOMERS HAS CHANGED IMMENSELY AND WE ARE DEFINITELY ACTING AND THINKING WITH THE CUSTOMER AT THE CORE OF OUR DECISIONS"
- SYDNEY AIRPORT, DEC 2019.

OUR MOST POPULAR WORKSHOP

Me. Team. Customer:
Team Alignment Workshop

No matter what business you're in…you need your teams to work well together and always think and act customer first.

Easier said than done, right? We help overcome the challenges of team members working together, increase individual motivation, and put the customer at the heart of it.

We identify what holds us back personally, as a team, map out customer's perspective, and sets a road map for improvement through a team "social contract". Ensuring everyone has a voice, a part to play,  keeping team harmony, and customers happy!

Expect a highly engaging workshop over 1 - 2 days carefully constructed with you to be cathartic, mindful, and empowering.

YES, MY TEAMS NEED THIS!

WHO WOULD BENEFIT: Customer-facing teams in Sales/Marketing/Service/Support/Technical teams
WHERE: Australia, Asia, UK, US, Europe (in person or online)
HOW MANY: Best suited for teams of up to 12 participants at a time

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for leaders & managers

Customer Leadership:
CX Leadership Workshop

During this interactive one day workshop you will understand how to move from words and mission statements to actionable plans. How to measure customer engagement across all business units.

Learn from stories and examples from other companies as you look at your company from your customer perspective and identify as a leader how you will adjust your style and focus to drive increased customer satisfaction, growth and retention.

Expect a high impact and engaging workshop over one day, carefully constructed with you to be a game-changer for you, your teams and your customers.

LETS DO IT, I'M IN

WHO WOULD BENEFIT: Leaders, Managers, Team Leads across all industry
WHERE: Australia, Asia, UK, US, Europe (in person or online)
HOW MANY: Best suited for  up to 8 participants at a time

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for SALES TEAMS

Customer Growth:
Getting closer to your Customers

We bring 25 years of enterprise sales experience into a best practice framework for your teams.

We will start with a sales audit of current process and approach. We'll then work with you to build out an actionable plan for your teams resulting in increased profits, customer growth, unforgettable engagement and long-term customer relationships.
Close attention to:
- your value proposition
- customer relationship mapping
- qualification process
- opportunity management
Customer Growth and long-term retention is our focus, we know its yours too.

Expect a highly engaging workshop over several days carefully constructed with you to move the needle for both you and your teams. And, your customers will love you for it.

THIS SOUNDS INTERESTING

WHO WOULD BENEFIT: Leaders, Sales Directors, Sales Team Leads across all industries
WHERE: Australia, Asia, UK, US, Europe (in person or online)
HOW MANY: Best suited for  up to 20 participants at a time

LETS TALK NOW